Privacy Policy

At Glamora Cosmetics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website or purchase our products.

Information We Collect

When you use our website or place an order, we may collect:

Full Name
Phone Number
Email Address
Shipping & Billing Address
City and Postal Code
Order and Purchase Details
Payment-related information
Messages or information provided when contacting customer support

We may also automatically collect certain technical information such as your IP address, browser type, device information, pages visited, and website usage data.

How We Use Your Information

We may use your information to:

Process and confirm your orders
Deliver your products
Contact you regarding your order
Provide customer support
Process payments and refunds
Manage returns and exchanges
Improve our website and services
Prevent fraud and unauthorized activities
Send promotional offers and updates where permitted

Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve your shopping experience.

You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

Sharing Your Information

We may share necessary information with trusted third parties when required to provide our services, including:

Courier and delivery companies
Payment service providers
Website hosting and technical service providers
Analytics and marketing service providers, where applicable
Government authorities when legally required

We do not sell your personal information as a business asset.

Payment Information

Payments may be processed through third-party payment providers. Your payment information may be handled according to the relevant payment provider's privacy policy and security practices.

Data Security

Glamora Cosmetics takes reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online system can be guaranteed to be completely secure.

Marketing Communications

If permitted and where you have provided appropriate consent, we may send you information about new products, discounts, promotions, and special offers.

You can request to stop receiving promotional communications at any time.

Data Retention

We retain customer information for as long as reasonably necessary to process orders, provide customer support, maintain transaction records, comply with legal requirements, and resolve disputes.

Third-Party Links

Our website may contain links to third-party websites or services. Glamora Cosmetics is not responsible for the privacy practices of third-party websites.

Your Rights

Depending on applicable law, you may contact us to request:

Access to your personal information
Correction of inaccurate information
Deletion of information where legally applicable
Information about how your data is being used
Removal from promotional communications

Changes to This Privacy Policy

Glamora Cosmetics may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Terms & Conditions